How does Black Hills Power decide who gets their power restored first?
Black Hills Power crews will repair major electric lines which serve hundreds of customers before they can repair scattered outages. Emergency services, major communication facilities, and customers on life support equipment also must take priority. Will my gas, propane, or electric heating system operate? A central gas, propane, or electric heating system, will not operate while the power is out. Here are some tips to help you get comfortable: • Never use a gas oven or range to heat your home. This may create deadly carbon monoxide gas in a closed house. Also, using a kerosene heater or woodburner can cause deadly carbon monoxide gas if inadequately ventilated. • Wear layers of clothing and use several layers of blankets for the most warmth. • If you use a portable generator, do not connect or plug it into the wiring system of a home or building. This may feed back through the transformer and power lines that are down or being worked on by line crews. Plug individual appliances direct
