How does billing work?
Billing occurs monthly for previous use. A billing notice is emailed 48 hours before billing occurs. At this time billing details including your list of phone traffic are available to view from your online My PicCell account. Our bill pay service automatically draws funds from the credit or debit card provided. Home service rates are calculated in local currency then converted into U.S. Dollars at the time of billing. After billing occurs you will receive an invoice or an outstanding balance email, if the transaction is declined. If you need to update your billing information (card number, card exp., etc.), please do so immediately to avoid penalty. Billing information can be updated at any time from your online My PicCell account or by contacting PicCell Wireless during regular business hours.
You will not be billed until the day you are installed and your HughesNet® service is activated. On that day, your first bill will include charges for HughesNet equipment (satellite modem and dish), standard installation by a professional installer, monthly service fee (advance billing), optional services (if selected at time of purchase), and any applicable taxes. Initial orders must be made via a valid credit/debit card. After the initial order, you may choose instead to receive a monthly invoice for an additional fee of $5. Additional fees for non-standard installations will be payable directly to the professional installer at time of installation.
