How does Batavias inspection & repair program work?
We perform onsite ladder repair service. For example: A customer request service through our website or by phone. If you are a prospective new customer you will need to fill out a customer application form, and fax to our headquarters. Your information is sent to your local Batavia Representative who will set the appointment for service. Once appt is set, we ask that you organize your fleet of vehicles with ladders once every six months to 14 month period, depending on your needs. Batavia Representative will begin through an 8 to 10 point inspection- checking the most likely to most unexpected areas of ladders. Where defects and damage are found, we will list on a work proposal. Once onsite approval of repairs is confirmed (depending on the account & availability of onsite manager) then work will begin. We encourage management to work with your Batavia Representative during a 1st round inspection to understand how the program works, what areas of ladders we are finding ladder damage, w
