How does Ask a Librarian work?
Ask a Librarian enables users to send instant messages to Reference Department staff without having to download software or subscribe to an IM service. Users can ask reference questions and receive instant, real-time answers without leaving the computer or coming to the library. A random user ID (e.g., meeboguest12286) is automatically assigned when an Ask a Librarian chat box is opened. This nickname can be easily changed: highlight it, type a new nickname over the existing one, and hit enter.
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