How does Anthem organize itself to deliver services to its members?
A. Anthem believes very strongly in the axiom that health care is a local activity. Provider markets, consumer preferences and regulatory requirements all differ from state to state, and often within a state. With this recognition as its foundation, Anthem has created an operating model that emphasizes the local nature of our business. There are four levels of activity within the Anthem organization, and each of them is described in some detail in the Form A to which reference is made. Local and state operations focus on activities that most directly impact our members. These activities include benefits design, sales and marketing, underwriting, provider contracting, network management, and medical management functions. Decisions related to each of these activities are made by Anthem managers at the local and state level. That would also be the case in Maine, if this transaction is completed. Supporting local and state level management is a regional infrastructure and management team.
