How does an integrated software solution compare to others?
There are loads of small business CRM software options on the market and it can be difficult to get a handle on which one does what. The biggest difference is that most often in the small business space you will come across providers who specialize in on thing or another (eg email marketing) and then try to ‘add in’ CRM and e-commerce. Or, who are CRM specialists and try to ‘add in’ email marketing. That’s why finding the right small business CRM software provider is so important. To get the full benefit from CRM, you need to be working with someone who seamlessly integrates email marketing and e-commerce – and always intended to. That means that their system is robust and ‘fit for purpose’ to do what you need it to. For a comparison between our recommended small business CRM software and others in the marketplace, go to “Compare”.
Related Questions
- Are there any other software applications in the organisation that customer care and billing solution is integrated with?
- What kind of hardware and software do I need to use the Integrated Payment Service (IPS) processing solution?
- How does focus compare to other HR software solution vendors in functionality?
