How does an authorized user obtain edit rights (write authority) to cases?
Except for users assigned as System Administrators or who are given Manager rights, user rights must be assigned in each individual case i.e. users do NOT have rights in a specific case unless they are given rights to it. 1. The user adding a case is automatically assigned (and retains) rights as the assessor/intake analyst. 2. He/she then assigns the case to an investigator as directed by management or assigns the case to a manager who assigns the case to an investigator. That investigator retains edit rights to the case. 3. Users added as Conciliators or HUD case Monitors for FHAP cases also pick up edit rights upon assignment. 4. Other users must be given rights in addition to the above by being further assigned the case through the Case Management function, but the system must show the case as in the user’s office for investigation or review.
