How does Aetnas Quality Point-of-Service Program®(QPOS®) work?
Our Quality Point of Service Program covers medical expenses whether you visit an Aetna participating provider or an out-of-network doctor or hospital. You can keep your out-of-pocket expense to a minimum when you see your participating primary care physician for routine care, and when he or she coordinates necessary specialty or hospital care. You also have the freedom to go directly to a primary care physician, specialist or hospital for medically necessary care any time you wish. If you choose that route, you will be responsible for the deductible and coinsurance outlined in your specific plan. Please see your benefit plan booklet for details.