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How does Aestiva charge for support and upgrades?

April 26, 2017aestiva charge support upgrades

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How does Aestiva charge for support and upgrades?

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Aestiva bundles software upgrades with support services. Annual support and upgrade contracts are priced at 16% of the current product value for values over $25,000, 18% of the current product value for values over $10,000 and 25% of the current product value for values below $10,000. Annual support and upgrade contracts are optional. Products prices up to $5,000 include 90 days of support (for IT and application admins) and upgrades at no extra charge. Products priced over $5,000 include one year of support and upgrades at no extra charge.