How does Acumen ensure effective knowledge transfer to execute processes efficiently?
Acumen has a team schooled in all subjects relevant to knowledge transfer. A structured approach is in place to ensure that knowledge is captured exactly and accurately to the last level of detail and in a manner suitable for effective dissemination. This is reinforced by our domain competency, attention to documentation and development of training content in collaboration with the clients. We follow ToT (training of trainer) approach, where our personnel visit you, understand the processes and then impart training to off-shore personnel. Furthermore, our domain experts utilize their acute industry experience to enrich the training process.
