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How does Active Enterprise produce a screen pop based on data passed from an IVR?

April 26, 2017active based Data Enterprise ivr pop screen

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How does Active Enterprise produce a screen pop based on data passed from an IVR?

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Data received from the IVR is returned to the originating VDN and loaded into the CallClass field CallerDigits. CallerDigits information is passed to an application through an ActiveX COM link at the desktop client, where the application initiates a screen pop based on the received information.