How does ACI s commercial debt collection process work?
ACI ‘s collection strategy is built on three components: (1) In-house collections; (2) Attorney-amicable collections, and (3) Attorney litigation collections. Our primary objective is to collect your claim as quickly as possible, with the least cost to you. Thus, wherever your debtor is located, we will generally attempt to collect through our own in-house efforts. If in-house collections are unsuccessful, the account will be sent to legal counsel in the debtor’s local jurisdiction. The attorney will first attempt to collect amicably (without law suit). If legal action is warranted, you will be advised of the costs required to file a suit. No suit will be filed without your express prior approval.
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