How Does AAFES Ascertain the Quality of Merchandise?
The mission of AAFES Quality Assurance (QA) is to provide our customers with the highest possible level of consumer protection for the full range of merchandise and services offered by AAFES worldwide. This is done through inspection, testing and supplier quality assistance programs. Inspection Shipments of merchandise are subjected to random sampling inspections at various AAFES warehouses and suppliers facilities around the world. We use sampling plans derived from ANSI/ASQ Z1.4 “Sampling Procedures and Tables for Inspection by Attributes”, formerly known as MIL-STD-105. The ISO designation for this standard is 2859. Each sample is examined for conditions that adversely affect the appearance, serviceability, or customer acceptance of the item. We select shipments for inspection based on the status of suppliers and the products they supply. Inspection priority is given to suppliers that are new, provide military products, have a history of quality related problems or are shipping larg