How does a tour operator or travel agent use the group travel scheme?
This page explains the advice you should give to group travellers if you are a tour operator or travel agent. For more details on group travel and a list of airports where this service is available see What is group travel? If you are a tour operator or travel agent you should: • identify which passengers are entitled to use the group travel scheme; • tell the passengers about the benefits of group travel; and • personalise the group travel leaflet (PDF 36K opens in new window) with your own corporate logo or stamp before giving a copy to each passenger. When you can, you should give the airport advance information on the passengers to help them to be processed quickly at immigration control. If you are a tour leader travelling with a group, you should take the passengers to the immigration officer at the group travel point. Tell the immigration officer the purpose and length of the group’s stay in the United Kingdom.
