How does a recipient provide meaningful access to benefits and services for Limited English Persons?
Federal agencies have suggested the following elements: Assessment – The recipient should conduct a thorough assessment of language needs of the population to be served. Development of a Comprehensive Written Policy on Language Access – The recipient must develop a comprehensive written policy for dissemination throughout the recipient’s organization. The policy should be framed in a way to ensure meaningful communication. Staff Training – All staff should be given training on the LEP guidelines.
Related Questions
- Does the failure by a recipient to provide meaningful access to LEP persons constitute national origin discrimination?
- What is a recipient’s responsibility regarding persons with Limited English Proficiency (LEP)?
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