How does a professor register and submit a request using mySupport?
• Click the ‘Sign Me Up’ button on the mySupport home page. The ‘Terms of Service’ agreement appears. • Click the ‘I Accept’ button on the Terms of Service agreement page. The first page of the registration process appears. • Since you are not listed in our database, you must register as a new user. This is the first option entitled ‘I do not use Altera software. I am a new user.’ Click the ‘Step 2’ button. • Complete each of the screens. On the final page of the registration process, click the hyperlink to mySupport. • Click the ‘Create a New Request’ hyperlink or button. The ‘Request Type’ page appears. • Click the ‘Product Related Request’ hyperlink. • Complete the form and submit. Should you have any problems registering, call 1-888-610-MKTG. Does the University Program offer special development kit prices for universities? The Altera University Program has special pricing on nearly all kits developed by Altera. Additionally, Altera’s commercial kits are discounted in some instance