How Does a PBX Phone System Work?
A PBX phone system is simply a telephone system that allows a business to receive incoming calls and efficiently distribute them to the right locations. This type of telephone system has a range of integrated features such as call transfer, call forwarding, call distribution to multiple extensions, and much more. The auto attendant incorporated in this system greets callers with appropriate welcoming messages, and routes the calls to live staff members, or if unavailable, to voice mail. Traditional PBX phone systems are expensive and involve the use of heavy equipment. They were affordable only to large enterprises. Our virtual PBX phone systems require no expensive equipment and no installation. These can be instantly set up over an office phone, home phone or even on a cell phone.