How does a Macinhome service call work?
To get started, we encourage you to use our quick and convenient online Schedule a visit system to request an onsite visit. If you don’t have an account with us, it takes about a minute to fill out a short form and act on one account activation email to get setup. If you have an account with us, it takes less than 30 seconds. In either case, you can anticipate a callback within 10 minutes. When your mobile Apple consultant calls you to set a time for the service call, he or she will ask a few quick questions, confirming the nature of the service request. Once the service call’s complete, your mobile Apple consultant will present you with our electronic checkout system for payment processing. Only at this point is your credit card charged. An electronic invoice and satisfaction survey are sent to you immediately upon payment. A few days after the service call, we will call you again to ensure everything is working smoothly.
