How does a human resources manager manage relations between employees and a boss “hostile” to criticism?
The more the role of human resources is well positioned and understood in the organization, the more the company is aware of this type of problem. When employees confide in human resources, it’s a warning sign that something is not right. At that time, human resources ask themselves what should be done: just to listen attentively, for example, or work on team consolidation or make a coaching effort. I think that the legislation that came into effect in 2004 on psychological harassment moved things forward quite a bit. The law clearly sets forth the right of employees to work in an environment that is healthy and free of harassment, and employers are obligated to provide their employees with such an environment.The law on psychological harassment has developed greater awareness on these issues. Companies see the importance of managing problematic environments, and even of intervening with managers who abuse their power. For example, investigating a complaint can cost between $10,000 and
