How does a frequently asked questions section of a website contribute to assessing credibility? What might the absence of such a section mean?
A. Listening to members, having enough depth of experience to anticipate certain key questions and issues, questions tend to contribute to the breadth of knowledge/fund of information within the general public and the profession (both sacred trusts), having enough respect for members and interested parties to facilitate the flow of inquiry and by making their curiosity a rewarding experience, it decreases cost by reducing staff time on the phone allows them to focus on other predominant imperatives (such as member problems), and demonstrates that the monies used by the organizationwhich are partly derived from the membership, are applied judiciously, expediently and effectively.B. It is important to state at the outset that in some instances organizations feel certain information should not be readily available for public/member inquiry; in many instances an organization is not obligated to disclose certain information, and therefore, they are fully within their rights. However, the ab
