How does a change to the eligibility process save money for Capital Metro?
MetroAccess is a vital, yet expensive, service for people who are unable to ride on the fixed route bus service. MetroAccess service costs 10 times as much per trip as regular bus service. It is important to make sure the service is reserved for people who truly need it. The proposed change to the eligibility process will enable Capital Metro to identify the functional and environmental constraints and conditions related to a passengers disability that prevents him or her from using the fixed route bus. Therefore identifying passengers who can use fixed route for some, all, or none of their transportation needs.
