How Does a Catastrophe Claim Differ From a Regular Claim?
Following a catastrophe there is an increase in claim volume so the National Catastrophe Team (NCT) has created catastrophe specific claims processes. Some of these processes may include deploying catastrophe claim specialists and establishing remote catastrophe claims offices. If the catastrophe affects a large number of vehicles in a concentrated area, the NCT may also organize a “Mega Drive-In” so that adjusters can efficiently inspect a large number of damaged vehicles.