How does a cardholder get a PIN?
The card mailing does not include the PIN. After the cardholder receives the card, he/she must call U.S. Bank customer service at 866-276-5114 to activate the card and select a 4-digit PIN. In the event that he/she forgets the PIN or does not pick a PIN at the time of card activation, the cardholder must call customer service and request that a PIN letter to be mailed to him/her.
The card mailing does not include the PIN. After the cardholder receives the card, he/she must call U.S. Bank customer service at 866-363-4134 to activate the card and select a 4-digit PIN. In the event that he/she forgets the PIN or does not pick a PIN at the time of card activation, the cardholder must call customer service and request that a PIN letter to be mailed to him/her.