How does a beneficiary find a new Medicare supplier?
Beneficiaries should ask their current supplier if they are working with another supplier who can help the beneficiary. If the beneficiary’s current supplier can’t help, the beneficiary should call 1-800-MEDICARE (1-800-633-4227) and a customer service representative can help them find a new supplier. TTY users should call 1-877-486-2048. Or, visit www.medicare.gov and select “Find Suppliers of Medical Equipment in Your Area.” In order to ensure Medicare payment, beneficiaries should always ask any new supplier they contact if they are still approved by Medicare to provide covered medical equipment and supplies.
