How does 0800 numbers helps company in increasing customer enquiries?
A7. Since 0800 numbers are free phone numbers, customers feel free to share their problems enquiries with the company. Calling on 0800 numbers inspire customers to call more in the future as statistics proves that a customer is 185% more likely to call a free number than to a charged one. The companies having 0800 numbers are also considered more reliable companies than normal phone numbers. For a company a customer who complaint and was dealt satisfactorily is more loyal than the one who has never complaint. Thus, with 0800 numbers, companies have managed long term relationship with their customer base.
