How Do You Write An Effective Complaint Letter?
Did you receive bad service from a company or get overcharged? Are you unhappy with the quality of a product you purchased? Don’t get mad, write a complaint letter and maybe you will get some satisfaction. Identify your issue and gather documentation. This could include receipts, warranty papers, reservation numbers, product numbers or even store or employee names. Sometimes it helps to start a manila folder for your issue so that you can hang on to all your materials. Determine how you are going to write your letter. Research the company on the internet and find out if they have online customer service forms or messaging options. Sometimes there will be an email address to write to listed on the company’s web site. If you have online options you should choose this route as it will often get you the quickest response. As a last resort you will need to find the company mailing address and send them a letter via the Post Office. Write a short, courteous, respectful letter to the company.
