How Do You Write A Successful Complaint Letter?
If you have ever felt frustrated after something has happened to you, whether it’s about bad service or that you didn’t get your money’s worth, writing a letter will help you feel better and may even get you a refund. Only write a letter if you either want to get something off your chest or if you feel you deserve a full or partial refund. Most companies or restaurants don’t want to lose a customer, especially in today’s economy. Start composing the letter right after the incident has happened. Details and emotions about the event will still be clear and easier to write about. Find out the CEO or President’s name and address. This can be researched online. Even if the top person doesn’t read your letter, someone under him or her most likely will. Be honest. Tell your story but don’t embellish the facts. Be detailed and state exactly what it is that bothered you. Let them know how the incident made you feel. Be specific about what you would like from your complaint, whether it’s a full
