How do you use Baldrige in a small organization—is it relevant to helping a small business?
Because Baldrige is a nonprescriptive framework for organizational excellence, it is applicable to small businesses or organizations. The Criteria allow organizations to be responsive in ways that are appropriate for their size and resources. The Criteria can help small organizations by encouraging a disciplined set of processes (though documentation may be less formal) that help small organizations plan and react to a complete set of situations that can affect their success. An applicant is judged against its own goals/objectives.
