How Do You Understand Conflict In The Workplace?
There isn’t a workplace in the world that doesn’t have conflict unless you have an office full of clones. A group of people in a company striving toward one goal usually means differing ideas on how something should be done. Why that happens is really a basic lesson in psychology, even though finding answers as to why only requires a deeper sociological understanding among the boss and his colleagues. Take a personality test (see Resource 1) to determine your own personality as a boss so you can get a better understanding of who you are. This also helps you determine how other personalities will ultimately conflict with yours in the workplace. Make all other employees in the office take personality tests so they can understand what kind of personalities they have and how they will conflict with others. Have all employees make a list of how they want to be treated and share them with fellow employees during a meeting. Be sure that they also list how they don’t want to be treated. This k
