How Do You Troubleshoot When A Computer Crashes For No Reason?
A logical process of diagnosis is key to troubleshooting a computer that has crashed. Most computer components are dependent on each other in a pyramid-shaped manner, so you must test and repair “from the bottom up” in order to restore function to the machine. Start with Power Problems, at the base of the pyramid, and work up to Windows Infections, the tip of the system. Determine if power can even reach the computer. Trace power from the wall outlet to the back of the computer. Replace or correct any power delivery element that may be obviously damaged or improperly connected. Test the power supply. On a desktop, remove the side cover. Turn on the machine and look for any lights on the motherboard or the front of the machine. On a laptop, look for any “on” status lights. If you can see no lights at all, the power supply may be dead. In a desktop, you can check the power supply definitively with a tester. In a laptop, this problem is requires professional repair. Disconnect the power a
