How Do You Troubleshoot The 2Wire Router?
2Wire modems and wireless routers are sold exclusively through broadband providers, so it’s often easiest to reach a technical support representative at the Internet service provider (ISP) that provided you with the 2Wire product if you have problems. Before you get lost in the phone queue, though, you should do a few things first to make sure a phone call is not a waste of time. Power cycle the modem. Turning off the power button (if there is one) is not enough. Completely disconnect the power cord from the modem and wait for 10 seconds before plugging it back in. Check the lights on the modem after the cycle is complete. You should have three green lights–one for power, one for broadband connectivity and one for wireless transmission. If you have amber or red for any of the lights, there is a problem somewhere. Open the router setup page. Your 2Wire came with a startup disk, but you can access the page by opening a browser window and typing “http://gateway.2wire.net” in the address
