How Do You Troubleshoot Sound And No Video On Windows Media Player 11?
The Windows Media Player 11 software lets you play full video clips in addition to standard audio files. Occasionally, you may experience problems while opening certain types of video files, such as hearing the audio but not seeing any video on the screen. Getting sound but no video means that Windows Media Player doesn’t have access to the appropriate codec to properly play the file. Different file types use different codecs, which you can go online to download. Open the AVICodec program and click the “Select” button at the top left-hand of the window. Navigate to the folder containing the video file. Click the name of the video file and select “Open.” Read the “Codec Name” heading near the top of the screen to see the name of the required video codec to view the file. Close the program and navigate to a Codec download website. Click the link for the corresponding video codec and select the “Download” option. Double-click the file and follow the on-screen installation instructions. Re