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How Do You Troubleshoot Samsung MP3 Player Connection Problems?

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How Do You Troubleshoot Samsung MP3 Player Connection Problems?

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Samsung makes several models of both flash-based and HDD-based MP3 players. Many of these players connect to the computer for file transfer via USB cables. Connection problems can result from a faulty device driver as well as an outdated or not-frequently updated version of Windows. Follow the steps below to solve connection problems you may be experiencing with your MP3 player. Update Windows. The connection issue could be caused by Windows, not your Samsung MP3 Player. Disconnect the Samsung Player from your PC. Go to “Start,” “All Programs” and “Windows Update.” Install all mandatory and optional updates. Restart your computer and try to connect the Samsung MP3 Player again. Connect the Samsung MP3 Player to your PC. Open Windows Device Manager. Go to “Start,” “Settings,” “Control Panel,” “System” and click on the “Hardware” tab. Locate “Portable Devices” and look for the device containing a yellow question or exclamation mark. Double-click the device to open “Properties” and click

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