How Do You Troubleshoot An Insignia Pilot MP3 Player?
Insignia Pilot MP3 players occasionally encounter problems that prevent it from working properly. The most common problems users can expect to encounter are the device freezing during operation, which is caused by an error in the MP3 player’s software, and the inability to playback certain tracks saved to the device. Return your Insignia Pilot to normal working order by troubleshooting and fixing the device. Reset the Insignia Pilot if it freezes during normal use. To reset the device, press and hold the “Power/Hold” switch to the right for approximately 10 seconds until the screen turns off. The “Power/Hold” switch is located on the top of the player. Update the firmware if the player freezes frequently. To update the firmware, visit the Insignia website and download the updated firmware for your device. Connect your player to the computer by plugging the small end of the USB cable into the Pilot and the opposite end into a USB jack on your computer. Double-click on the firmware updat
