How Do You Troubleshoot An HP Computer That Is Not Booting?
It’s no secret that computers are complex hives of many dependent pieces of hardware. When something goes wrong and the computer won’t boot, it isn’t always obvious what part of the computer has failed. Troubleshooting “failure to boot” in an HP desktop computer—or any desktop computer for that matter—is a painstaking, step-by-step process of elimination in most cases. But if you follow a logical protocol of testing, you should find the root of the problem eventually. Check the power source. It may sound ridiculous but making sure the computer is plugged into a viable power outlet is a smart “first step.” Wall outlets can short out, power cords can be unplugged by accident, power strips and surge protectors do fail or get switched off. Verify that the power is getting from the wall outlet to the back of the computer. Test the power supply. Unplug all the cables to the back of the computer. Open the side cover. Disconnect the power supply from the motherboard and from the hard drive
