How Do You Troubleshoot A Windows 98 CD-ROM?
If you’re attempting to use a CD-ROM disc with your Windows 98 computer and the disc cannot be read, the problem could be related to one of two different problems. The disc itself could be damaged or otherwise unreadable, which would make it impossible for your computer to read its data, or there could be a problem with your CD-ROM drive that will need addressing through Windows 98 itself. Open the Device Manager and check to see if there is an error with your CD-ROM drive. To do this, right-click the “My Computer” desktop icon and click “Properties.” Click the “Hardware” tab. Click “Device Manager.” Look for an “Error” icon next to the name of your CD-ROM drive. If there is no “Error” icon, your CD-ROM drive is fine and the problem lies with your disc. If there is an error icon, right-click on the name of the CD-ROM drive and click “Properties” to find out what type of error you have and what you can do to fix it. Update your CD-ROM drive’s driver. While you have the “Device Manager”
