How Do You Troubleshoot A Motorola Surfboard Cable Modem?
If you have a Motorala Surfboard Cable modem that you believe isn’t working, read this article to see if it’s helpful. I am writing on the Motorola Surboard cable modem model SB5120 but you can use this information for other cable modems. On the Motorola Surfboard cable modem model SB5120 you have 4 yellow LED’s (some say they’re green – whatever) and two orange. LED stands for Light Emitting Diode (it means the lights on front of the modem). When you first plug the modem into power, the modem will do a little light show. This is a power on self test checking itself like a computer does upon booting up. Once this is over, the “Power” LED will go solid, and the “Receive” LED will start blinking trying to sync up with your cable provider. After the “Receive” LED goes solid the next two LED’s will do the same blinking trying to connect to your cable provider. They will go in order. If one of these (Receive, Send, or Online) fails to go solid this routine will start back over at the “Recei
