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How Do You Troubleshoot A Microsoft Bluetooth Mouse 5000?

April 26, 2017Bluetooth Computer Computers hardware keyboards mice Microsoft mouse troubleshoot

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How Do You Troubleshoot A Microsoft Bluetooth Mouse 5000?

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The Microsoft Bluetooth Notebook Mouse 5000 is battery-powered mouse designed for use with notebook computers. The mouse connects directly to Bluetooth-enabled notebooks with no need for a USB transceiver. The mouse has four buttons, including a button on the back of the mouse, and is powered by two AAA batteries. You can troubleshoot the Microsoft Bluetooth Mouse 5000 quite easily, if the mouse is not working properly with your notebook. Confirm that the mouse is turned on. Slide the on/off button located on the bottom of the mouse to the “On” position. Check for weak batteries. Remove the battery cover by pressing down on the cover at the tab, then pulling the cover away. Take out the batteries and replace them with fresh batteries, inserting them according to the markings in the battery compartment. Replace the cover. Test the mouse to see if the problem is resolved. Check for Windows configuration issues. Windows must be configured to use Bluetooth devices in general. Click “Start”