How Do You Troubleshoot A Crashing Computer?
During World War II they were called “gremlins”–tiny demons responsible for seemingly inexplicable aircraft problems. Today, gremlins prefer personal computers, which often seem to crash if you so much as give them a funny look. Although a crash-proof computer has yet to be built (just ask NASA), you can rid yours of most gremlins with a little patient troubleshooting. Check for a software conflict Step 1 If an older program suddenly stops working properly after you install a new program, try reinstalling the older program, which may have had some of its files overwritten by the new one. Step 2 If your computer crashes after you install a new program, when both it and an older program are running, check with the publishers of the programs to see if there are updates that address the conflict. Step 3 If you’ve installed a new program and start getting crashes that don’t seem to be related to running any other program, try uninstalling the new program. (See How to Remove a Windows Progr
