How Do You Train A Banquet Server?
Training a banquet server requires knowledge of hospitality and also procedures that are particular to your restaurant or hotel. These are the two places that banquets generally take place. When training a banquet server, make sure you have all necessary serving items on hand, such as dishes, linens and glasses. This will ensure that the banquet server learns acceptable serving methods. Ensure the server is informed of all organizational procedures. A new server should understand proper restaurant protocol. Does your restaurant require the server to introduce himself to the table by name? Is the server to address each guest as sir or ma’am? How should the server handle a guest’s special needs? Train the banquet server in all of these details so he will be prepared for his first shift. Train the server to properly set a table. The napkin must be placed to the left of the dinner plate with the salad fork and serving fork between the napkin and the dinner plate. Knives and spoons are plac