How Do You Start A Knowledge Management System?
Knowledge Management (KM) is becoming an important part of many organization’s strategies. Knowledge Management is the collection of the knowledge that makes the business run successfully. It asks employees to share what they know for the benefit of the organization. It is estimated that a huge percentage of knowledge is lost due to employee attrition as well as forgetfulness on the part of employees. Here’s a basic outline on how to get a Knowledge Management system up and running. The absolute first thing you need to do is assess what the company’s greatest needs are. Is it training? Is it employee attrition? Is it a total lack of document access? After assessing, you must put together a flow chart. The most important items should be at the top. Those should be done first as they will have the greatest impact. Next, you must evangelize. You have to get people on board with the idea. It can be a hard sell, but when people start to see how it makes their jobs easier, then they are more