How Do You Run A Cleaning Service Franchise?
Running a cleaning service franchise has many advantages over other business formats: low overhead (if run from a home); proven systems from the fanchisor; and a flexible schedule. The key to success lies in the ability of the franchisee to work hard. We spoke with and Kevin Durella of Coverall Health Based Cleaning Systems to learn the secrets to running a successful cleaning service franchise. Attend the necessary cleaning service classes. Franchisors want their members to follow the same procedures from answering the phone to dusting knick-knacks. Just as anyone would expect the same experience when entering a McDonald’s whether in Manhattan or Los Angeles. Concentrate on customer satisfaction by rolling up your sleeves and joining the crew. Many franchisees have plans of sitting at home and collecting money while their employees are out doing the work–this is a recipe for failure. Maintain a constant eye on quality and to communicate directly with the customer. Too often, a new bu
