How Do You Retain Ebay Customers?
When you step into the eBay world of selling, success is your number one goal. One of the key elements of this success is to retain loyal customers. They will become repeat buyers and add to your customer base by recommending you to others. Follow a few simple guidelines to keep your customers happy. Describe in detail the item you are selling on eBay. Give correct sizes and dimensions. List all flaws. Be honest and forthright. This will prevent problems after the sale. Detail your shipping and return policy in the listing. Customers need this information in order to make good bidding decisions. Take quality pictures to post in the listing. Shoot different angles and if possible take close ups of all flaws. The customer then cannot say later that he was unaware of any problems. Respond quickly to any questions the prospective buyer might have. Slow or no response will scare bidders away. Communicate with the winning bidder immediately after the auction ends. Thank them for participatin
