How Do You Organize Materials To Write A Procedure Manual?
You’ve been on the job and need more on-the-job training but no one has time or your department lacks a reference manual for you to review. Or maybe you need to train new employees but don’t have a reference guide. Take the initiative and create a departmental training manual. It will be an asset to your fellow employees and will look good on your year-end performance evaluation. Follow these steps to organize the materials you need to write a procedure manual. Gather basic materials and resources such as a few large three-ringed binders, a digital camera, and existing end-user manuals for software program. Conduct a needs assessment. Send a survey or a questionnaire around the department to gauge the needs of the employees. The results will enable you to make a reasonable assumption about the topics needed and the detail involved for each one. Identify and interview “experts.” For specific tasks, try to determine who the top performers are and get their insights on best practices. Tak