How Do You Negotiate A Balance With A Citibank Credit Card?
The spiral of credit card debt can be a serious burden. A single late payment means late fees and extra interest, making the next minimum payment that much higher. This often means missing that next payment, which means further late fees and even more interest. It’s surprising how fast that debt can spiral out of control. Fortunately, you can often negotiate some kind of settlement if you talk to the right person at Citibank. If your account is not already in collections, call the number on the back of your card. If it is already in collections, use the number on any letters sent to you. These are different departments within Citibank, and one can’t help the other. Remain polite throughout the phone call. Although this can be an emotional subject and a frustrating experience, customer service operators will do more for people who treat them with respect. Many spend all day talking with angry or unreasonable people and will welcome an exception. Ask to speak with a supervisor. The front
