How do you match the right people to right positions to get optimal employee satisfaction and productivity?
A. It is important that an individual have the skills and knowledge to do the work and value the work sufficiently to fully apply themselves to achieving the goals of the position. In addition, the employer needs to take into account that each layer of work demands different mental processing capability. For example, a front line worker, such as a sales clerk, requires the judgment necessary to follow procedures and trouble-shoot when obstacles get in the way of successfully completing work within procedures. Professional level positions require people who can dig beneath the surface, do diagnostic work, and handle tasks with longer target completion times. Matching the person’s capabilities to the job ensures greater job satisfaction and productivity. Poorly matched employees are likely to be frustrated and are more likely to be less productive.
