How Do You Manage Conflict In An Organization?
As an employer, having conflict within your business can severely damage the productivity of the company, as morale plummets due to an unfriendly atmosphere. Conflict is, however, not uncommon; colleagues in an office each have their own personality, and occasionally these will clash. Knowing how to effectively manage occurrences of conflict within an organization is vital for ensuring a happy place of work and therefore minimize damage to productivity. Begin all conflict resolution with an open mind, and conduct yourself with professionalism at all times. Engage in conversation with the other person involved in conflict with you in a private meeting room, or away from the office floor. Open and honest communication is the foundation for resolution. Fully understand their point of view, and carry out discussions in private so as not to affect your colleagues. Break down their point of view into facts, and use these as the basis of resolving the issue. For example, it may be that the ot