How do you intend to initiate interviews with recipients and family members to assess their perceptions of how well the Standards of Care are being implemented?
Once high need individuals have been identified, certification staff will confer with the assigned therapist to determine the best way to contact clients and family members. This may involve the therapist making the initial contact to explain the role of certification staff and/or a general notification to clients and family members regarding tracer methodology and potential for contact by certification staff. We will use a standard interview questionnaire to obtain basic information regarding their involvement in care and opportunities for communication.
Related Questions
- Do the standards specify that all recipients must have family members or significant others contacted for evaluation information and communication on an ongoing basis?
- How do you intend to initiate interviews with recipients and family members to assess their perceptions of how well the Standards of Care are being implemented?
- How do providers, service recipients and family members access DIDD mediation services as discussed in Section 2.11.a. of the Provider Manual?
