How do you integrate my other systems with the SynGro inteligent EFM system?
• Integration exists at many levels. Our intelligent platform integrates with CRM systems to gather the customer contact data used for questionnaire/survey delivery and proper reconciliation of complaint handling. We can also integrate with CRM systems so there is one centralised repository for customer information. It is also useful to integrate our EFM systems with your financial system to generate reports showing the financial benefits from acting upon customer feedback.
