How Do You Handle Flight Delays And Cancellations?
1) Always have the airline reservation telephone number with you 2) When a major delay or cancellation is announced DO NOT go stand in line with the dozens of other stranded travelers 3) Use your cell phone or get to a pay phone and call your airline directly – these agents are accessing the same information as the ticket and gate agents, but are under much less stress as they do not have a line of live, angry people breathing down their necks, so will spend more time with you to find the best options. 4) Explain the situation to the agent and they will be able to give you your options, book alternate flights, and reroute your luggage. 5) If all else fails mention that you would like to invoke rule 240 and if you qualify (depends on the situation) they are obligated to try and get you onto a competitors flight if they cannot get you to your destination in a reasonable timeframe. 6) Above everything – Be calm and polite or you could go nowhere fast and end up with your luggage in Timbuk
